FAQ: Frequently Asked Questions
Frequently Asked Questions
How long will it take for my order to ship?
Our LEDs generally take around 3-5 business days to ship after manufacture.
For our metal signs it usually takes around 1-2 business days after manufacture.
How long does shipping take?
Our shipping is UPS Ground and takes about 1-5 business days with Saturday delivery standard to most residential addresses.
Why is shipping so expensive?
UPS Ground shipping calculates cost according to weight and delivery destination. Please note that your shipping cost may vary depending on how far your delivery destination is from where it is shipping from.
How long do the LED lights last?
The lights are rated for 50,000 hours.
Can I place my sign outside?
Our products are designed for Interior Wall Decor and not for outdoor use.
What are the size options for the LEDs?
- Round LEDS are 23" Dia.
- Rectangular Portrait LED are 23in and a length of 18in.
- Rectangular Landscape LED has a height of 18in and a length of 23in.
What are the size options for the metal signs?
- Our smaller sign is 5.75 in x 15.5 in.
- Our medium sign is 7.75 in x 11.75 in.
- Our large sign is 11.5 in x 15.5 in.
Can I buy a blank sign?
No, we do not sell blank signs. Completely Custom signs must have a customization, we will not accept it as a blank sign
How long is the power cord to the LEDs?
The length is approximately 7 ½ ft.